Privacy Policy

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RIOBEL PRIMARY CARE AND WOUND CARE: We are committed to being a trusted healthcare destination that provides comprehensive, all-inclusive services under one roof, including primary care, wound care, and advanced aesthetic treatments. Our mission is to deliver high-quality, patient-centered care with safety, privacy, and dignity. 

SMS CONSENT, PRIVACY POLICY, AND SMS TERMS AND CONDITIONS: SMS OPT-IN LANGUAGE (FOR ALL CONTACT FORMS)

You agree to receive SMS messages from RioBel Primary Care related to appointment reminders, follow-up communications, and billing inquiries. You may reply STOP to opt out at any time. Reply HELP to 407- 973-4537 . for assistance. Message and data rates may apply. Message frequency may vary. Learn more on our Privacy Policy and Terms and Conditions pages.

The SMS consent not required to submit any form: 

PRIVACY POLICY – SMS AND MOBILE INFORMATION:

RioBel Primary Care collects personal information including names, email addresses, and phone numbers when voluntarily provided by patients through online forms, phone calls, or in-person communications.

Mobile phone numbers collected for SMS communication are used solely for healthcare-related communications such as appointment reminders, follow-up messages, and billing-related notifications.

Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Patients may opt out of SMS communications at any time by replying STOP to any message received.

This Privacy Policy is accessible on all pages of the website via the footer or header and is provided on a single page.

SMS TERMS AND CONDITIONS:

3.1 SMS Consent Communication: The phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

3.2 Types of SMS Communications:If you have consented to receive text messages from RioBel Primary Care, you may receive SMS communications related to appointment reminders, follow-up communications, and billing inquiries.

3.3 Message Frequency: Message frequency may vary depending on the type of communication. Patients may receive up to 2 to 5 SMS messages per week depending on appointment activity or care coordination needs.

3.4 Potential Fees for SMS Messaging: Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.

3.5 Opt-In Method:Patients may opt in to receive SMS messages from RioBel Primary Care: Patient: Verbal Authorization Consent. 

3.6 Opt-Out Method: Patients may opt out of receiving SMS messages at any time by replying STOP to any SMS message received. Patients may also contact RioBel Primary Care directly to request removal from SMS communications.

3.7 Data Security Measures: RioBel Primary Care implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. Access to personal data is limited to authorized personnel only.

3.8 Data Sharing and Disclosure: Personal information is not sold or shared for marketing purposes. Information may be disclosed only as permitted or required by law, including for treatment, payment, healthcare operations, regulatory compliance, or when authorized by the patient. Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes are not shared with third parties or affiliates for marketing purposes.

3.9 User Rights: Patients have the right to access, review, update, or request corrections to their personal information, subject to applicable laws. Patients may also request restrictions on certain uses or disclosures of their information as permitted by law.

4.1 Help and Support: If you experience issues with SMS communications, reply HELP to any SMS message or contact RioBel Primary Care directly at 407- 973-4537. 

4.2 Standard Messaging Disclosures:

Message and data rates may apply.
You may opt out at any time by texting STOP.
For assistance, text HELP or contact RioBel Primary Care.
Message frequency may vary.